![]() We have had 1 computer that was affected and it resloved by itself after 5 hours of re-booting every 4 minutes.ġ)Uninstall the last 3 windows updates "KB4579311", "KB4578968" and "Flash player update" by navigating to Control panel>Programs and Features>View installed updates.Ģ)Move the affacted computers (temporarily) to a site/network with a different subnet internet connection and different DNS.ģ) Plug in a different mouse and keyboard. Many hours have been spent stuffing around with every suggestion we could find including disable ntfs compression with fsutil, Dism online refresh, sfc /scannow other decompress.exe commands etc. The crash does not happen in safe mode where windows update in inpoerable. The affected computers we have so far identified all have a 7th generation intel CPU and running the latest W10 32 bit version 2004 (OS build 19041.572). ![]() I also believe this INTEL windows update is some now causing the crash when it tries to install and you are internet connected. This happens when Idle and internet connected every 3-4 minutes and the BSOD can be reliably triggered by going to windows update via the modern Metro W10 UI and crashes within a second or selecting the "Update & Security" link and at this point you can sometinmes see there is a pending update for an INTEL Driver (which you can momenterilly see is trying to install before the systen crashes). ![]() The symptom of this error is (as already explained by others here) that the affected computer gets the BSOD system_thread_exception_not_handled for WppRecorder.sys. We have a fleet of approximatly 100 computers and I have wasted approximatly 30 hours on this issue since last Friday 23/10, the problem has affected approximatly 7 computers so far wthat we know of. This is a frustrating, misterious and tricky issue to resolve. ![]()
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